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Visitor Intelligence

Meet the person
behind the pageview

Analytics counts events. The Visitor Intelligence Hub turns them back into a person: what they wanted, where you lost them, and how close they came to saying yes.

Live radar — visitors on your site now
  • High intent — near the centre, close to acting
  • Comparing — weighing you against an alternative
  • Evaluating — reading, not decided yet
  • Exploring — just arrived, scanning
How it works

Four signals. One person.

A heatmap click, a funnel drop, a return visit and a slow page aren’t four reports. They happened to one person. The Hub keeps them together.

1Collect

The tracker records what happened: pages, events, scroll, timing and network. Never who someone is.

2Stitch

Activity joins into one visitor. Switch on visitor stitching to connect visits over time. The identity is salted per site, so it can’t follow anyone beyond yours.

3Score

Behaviour becomes intent, friction and attention, plus a journey stage and a persona the data revealed. Nobody assigns them.

4Act

Every number opens the visitor behind it: the recording, the path, the page where it went wrong.

Intent, friction, attention

Live across the GhostStat network.

Intent50
Frustration5
Attention40

Journey stage

Where visitors really are, not where you hoped. Example figures.

Exploration 26%Just landed. Scanning, not committing.
Evaluation 31%Reading the detail. Weighing it up.
Comparison 24%You against the alternative.
Commitment 19%Decided. Looking for the button.

Personas that emerged

Patterns from behaviour. Not segments you guessed. Example figures.

Researcher28%
Skimmer24%
High-intent buyer19%
Comparison shopper16%
Lost / frustrated13%

Behavioural map

Every page, placed by how people behave on it. Example figures.

  • Hot 31%
  • Neutral 24%
  • Drop-off 17%
  • Confusing 15%
  • High friction 13%
Micro-behaviour

Intent isn’t declared. It shows.

The Hub reads small behaviours to tell a decided visitor from a distracted one.

Reading cadenceA steady read, or a skim that never slows
CTA approachHovering over the button before committing
BacktrackingGoing back to a page they’ve already read
HesitationStopping still at a decision
Scroll rhythmBursts and pauses that show attention
Rage signalsRepeated clicks on something that doesn’t work